Sometimes customer service can fix a bad experience, but not always. Nose pads that are too hard leave marks and feel uncomfortable on the skin. It is interesting to see how different people value different aspects of a product. Of course shipping delays can happen, but good communication reduces stress. Online shops that show detailed measurements and care instructions usually get my attention.

If anyone is interested in real user experiences, I sometimes write short notes about the shops I test.
You can find one of the pages here:
[url=https://amelia.airwaysaviation.com/blog/index.php?entryid=95427]
click here
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I also started paying attention to how websites display sizing charts for clothing. Reading comments with real body photos is one of the best ways to check sizing. Trendy pieces are fun, but I only buy them when the price is reasonable. If you sit in front of a screen for many hours, these small features make a difference.

Just sharing my personal feedback.